{"id":44827,"date":"2026-07-11T10:40:22","date_gmt":"2026-07-11T10:40:22","guid":{"rendered":"https:\/\/vigilantbillingms.us\/staging\/staging\/?p=44827"},"modified":"2026-08-18T15:48:50","modified_gmt":"2026-08-18T15:48:50","slug":"pos-02-vs-pos-10-whats-the-difference-and-which-one-to-bill","status":"publish","type":"post","link":"https:\/\/vigilantbillingms.us\/staging\/medical-coding\/pos-02-vs-pos-10-whats-the-difference-and-which-one-to-bill\/","title":{"rendered":"POS 02 vs POS 10: What’s the Difference and Which One to Bill"},"content":{"rendered":"\t\t
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Introduction: \n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Telehealth is now being integrated into everyday care, yet the small two-digit code that tells a payer where the patient sat during a virtual visit is still being mixed up across practices nationwide.<\/span><\/p>

At Vigilant Medical Group, we pay special attention to the tiny details in order to avoid any revenue loss. As an AI-powered revenue cycle partner serving providers in all 50 states, we have watched these tiny coding slips quietly drain revenue from otherwise healthy practices. The good news is that the rule behind these two codes is far simpler than it looks once the logic is understood.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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What is a Place of Service Code?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Place of Service (POS) codes are two-digit numbers that are entered on professional claims so the setting of care can be communicated to the payer.<\/span><\/p>

  • These codes are used on the CMS-1500 (837P) claim form.<\/span><\/li>
  • The reimbursement rate that gets applied is often determined by the POS code.<\/span><\/li>
  • Whether a claim is paid, delayed, or denied can be affected by which code is chosen.<\/span><\/li><\/ul>

    For telehealth specifically, two codes are relied on: POS 02 and POS 10. Both signal that care was delivered virtually, but they are separated by one detail that matters enormously.<\/span><\/p>

    POS 02 = Telehealth When the Patient Is Not at Home<\/b><\/p>

    POS 02 is the code that should be selected when a telehealth service is furnished and the patient is located somewhere other than their home.<\/span><\/p>

    Typical POS 02 settings include:<\/b><\/p>