Terms and Conditions

Welcome to Vigilant Medical Group. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please do not use our services.

2. Services Provided

Vigilant Medical Group offers professional medical billing and revenue cycle management services to healthcare providers. Our services include but are not limited to:

• Claim submissions and processing
• Denial management
• Accounts receivable recovery
• Compliance and reporting

We reserve the right to modify or discontinue any service at any time without prior notice.

3. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information necessary for billing and claims processing.
• Comply with all applicable laws and regulations, including HIPAA compliance for patient data protection.
• Maintain confidentiality of login credentials and other sensitive information.

Misuse of our services, including providing false information or engaging in fraudulent activities, may result in termination of services and legal action.

4. Privacy and Data Protection

We take privacy seriously and are committed to protecting your personal and health information. Our handling of data complies with HIPAA regulations and is outlined in our Privacy Policy. By using our services, you consent to our data practices.

5. Payment and Billing

• All payments for services must be made in accordance with agreed-upon terms.
• Late payments may result in additional fees or suspension of services.
• We reserve the right to adjust pricing at any time, with prior notice to our clients.

6. Limitation of Liability

Vigilant Medical Group is not responsible for:

• Errors caused by incorrect or incomplete information provided by clients.
• Delays or losses due to insurance provider policies, system failures, or third-party services.
• Any consequential or incidental damages arising from the use of our services.

Our liability is limited to the fees paid for the affected service.

7. Termination of Services

We reserve the right to terminate or suspend services if a client:

• Violates these Terms and Conditions.
• Engages in fraudulent or unethical activities.
• Fails to make timely payments.

Clients may also terminate services by providing written notice. However, no refunds will be issued for completed services.

8. Changes to Terms

We may update these Terms and Conditions at any time. Changes will be posted on our website with an updated effective date. Your continued use of our services after any modifications constitutes acceptance of the new terms.

9. Governing Law

These Terms and Conditions shall be governed by and interpreted under the laws of the State of Texas, USA. Any disputes shall be resolved in the appropriate courts of Texas.

10. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

📍 Address: 800 W Renner Road, Suite 213, Richardson, TX 75080
📧 Email: info@vigilantbillingms.com

By using our services, you acknowledge and agree to these Terms and Conditions.